Location:

Paramus NJ 07652 Info@LuxQue.com

Phone:

(201) 632-5882

FAQs

Our 3D virtual cameras are designed to photograph and measure every inch of a room. In order for LuxQue to make an ideal 3D virtual reality tour, it is important keep a few things in mind before your appointment. First all rooms, hallways, closets, and bathrooms being scanned should be clean and clear of items you don’t want photographed. We also recommend that all furniture in rooms being scanned should staged appropriately for photography.

In order us to minimize the chances of people or pets from showing up on your final 3D virtual reality tour. We recommend the less people and pets on property then faster a Virtual Reality Scan will take. Typically appointments take between 2-4 hours depending on the size of a property.

Final payment is due 3-5 days after the project has been delivered. If payment is not received a fee will be added, as well both the branded webpage and 3D virtual reality tour will be disabled until payment is received.

Appointments and Scheduling

Spaces should be previously cleaned and staged before your appointment. Time spent rearranging furniture may prolong the appointment.

Rooms being photographed need to be well lit, to ensure the highest quality. Please be sure that all lights are operational before your appointment.

Provide prior to your appointment please be sure to provide the LuxQue staff with detailed instructions on how to enter the property.

Since rooms need to be empty in order for the cameras to complete 3D scans, it is not necessary to be present during your scheduled appointment. If you decide to remain on site during your appointment it is key to remember to communicate with the LuxQue staff on your location so you do not accidentally end up in the final virtual tour.

By using High- Dynamic- Range Imaging (HDR) our 3D cameras are able to adjust external light, provided there is adequate internal lighting. Allowing us to make a room on a storming day appear as if it were perfect weather.

4K photos can also be adjusted accordingly with photoshop to make up for the lack of quality due to poor weather.

All appointment need to be canceled or rescheduled 48 hours before your scheduled appointment.

Depending on the services requested and the size of the property turn around time can take between 1 and 3 business days.